How to Build an On-demand Delivery App
How to Build an On-demand Delivery App
Uber has started a booming on-demand economy, which is now going to influence all industrial sectors from grocery to plants. The on-demand delivery apps are all set to avail of the benefits of this mobile era.As per the statistics, the Internet's 1/3 traffic is driven by mobile and hand-held devices. With the changing shopping trends, mobile apps are the best way to target such a massive customer base. All you need is a flawlessly working on-demand delivery app solution.This blog is all about leveraging the tailored benefits of an on-demand delivery app for your business. Let's start with the bifurcation of these apps.Types of on-demand delivery appThe on-demand delivery app is a combination of three apps. You need to create three apps that address the different perspectives of the users.
Customer app: This app is for your customers. It helps your customers to find out what they are looking for. The features of this app should be intuitive as it interacts with your customers.
Delivery partner sided app: The delivery partner sided app guides your logistic team to deliver the courier successfully on your customer's doorsteps. The features of customer sided delivery app are entirely different from driver sided app in on-demand delivery solution.
Admin app: This app allows you to manage all your business aspects. With this app, you can identify the entire tracking system, manage and track all deliveries, address any issues related to operations, and analyse overall operational costs.
Man holding smartphone with Venmo app open; image by Morning Brew, via Unsplash.com.
Here are some highlights for driver's application, customer's application, and admin's web application that can be used in on-demand mobile application development in this growing economy of demand.Customer app featuresThe on-demand delivery app must have these features to retain customers and boost up sales.Login/Signup: you can provide a simple and secure registration or login access though social media or email accounts. Majority of the businesses prefer phone-based registration to synchronize push notifications and tracking of deliveries.
Payment options: Nowadays, there are many payments options for the customers. It is necessary that you must include majority of them including the Cash on Delivery, Net banking, Credit or Debit card payments, UPI and most popular e-wallet payments.
Push Notification: It enables the users to be notified about your products, services and latest offers. Besides, it is also the best marketing tool in today’s mobile-based economy.
Real-time tracking: This feature is the most important feature of your on-demand software as it makes the customers aware about the arrival of their parcel in real-time.
Review and Rating: The review helps the customers to rate the delivery agent which also helps you to determine the dedicated delivery boys for your business and analyse customer satisfaction.
Accepting Requests: The delivery agents can accept and deny the request for delivering the parcel.
Availability: They can set their availability for providing their delivery services.
Description: This feature provides a detailed information about delivery agents services and their interactions with their customers.
Reward tracker: This helps the delivery agents to analyse their rewards and earnings according to months, weeks and days.
Dashboard: It helps you to control all operation activities right from number of deliveries to the payment. You can flawlessly manage all your administrative tasks along with estimation of operation costs.
Real-time analytics: it helps you to check out the insights of your app-based services. You can check out the fuel cost, pending deliveries, and monthly revenue easily.
Logistic ledger: This feature helps you to manage the payroll, commission, incentives, and penalties of the delivery agents.
Documentation
UI and UX Design
Front-end & Back-end Development
Quality analysis
About Mushahid Khatri
Mushahid Khatri is the Chief Executive Officer of Yelowsoft, which is one of the leading taxi booking software. He believes in sharing his strong knowledge base with a concentration on entrepreneurship and business.